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Have you ever wondered what the secret is to running The World’s Biggest Jumping Castle? Our Volunteers! Seriously, we couldn’t do it without you!

Our awesome volunteers work alongside crew members to assist with check-in, pumping up the crowd, staffing the inflatables and overseeing the safety of our participants.

In return for a 4 hour shift they receive 3 ‘Access All Areas’ passes to enjoy with family and friends. This includes 3 hours access to Australia’s Biggest Inflatable Obstacle Course and airSPACE, plus a timed session on The World’s Biggest Jumping Castle. They also receive a Big Bounce Australia t-shirt that you won’t find in our merchandise shop and bragging rights to all!


Register your interest in volunteering by clicking the button below and we’ll be in touch when positions become available in your area. 

  • 3 all access passes for a 3 hour session on Australia’s Biggest Obstacle Course and airSPACE, plus a timed session on The World’s Biggest Jumping Castle! *
  • A Big Bounce Australia T-shirt (One per person)
  • Verification of volunteer hours if needed
  • More fun than you’ve ever had!

* All passes must be used in the city and state you volunteered for.

* All passes must be used during the weekend you volunteered.

(Volunteer Incentives Are Subject to Change)

What Volunteer Shifts Are Available?

Friday: 12:30pm – 4:30pm

Saturday: 8:30am – 12:30pm and 12:00pm – 4:00pm and 3:30pm – 7:30pm

Sunday: 8:30am – 12:30pm and 12:00pm – 4:00pm

Please Note: Volunteers helping during the Sunday 12:00pm – 4:00pm shift should plan to arrive to check-in with a Photo I.D. for an Event Session on Sunday that takes place prior to the start of their shift in order to redeem their complimentary passes.

(Volunteer Shift Times are Subject to Change)

What are Volunteer Requirements?
  • Volunteers must be 18 or older.
  • Each volunteer must sign up individually and may only sign up for 1 spot per shift.
  • Each volunteer must sign a waiver.
  • All volunteers will need to drop off their photo I.D. with the on-site volunteer coordinator when they check-in for their shift.
  • All passes must be used during the weekend you volunteered. Please note that event session times are subject to change.
What Can Volunteers Expect to Do During Their Shift?

Volunteer Duties will be assigned by the on-site coordinator during the check-in process and throughout the day. These duties may include the following:

  • Staffing the inflatables
  • Assist with check-in
  • Pumping up the crowd
  • Light event cleanup
  • Light event setup or break down
  • Overseeing the safety of our participants throughout the Jumping Castle, the Giant and airSPACE
  • Other duties as needed

If there are any physical or medical limitations that would prevent you from volunteering in certain areas, please let us know and will be happy to accommodate you as best as we can!

What Should Volunteers Wear During Their Shift?

We ask that you please wear closed toed shoes (i.e. trainers or boots), socks (must have on to enter any of the inflatables), as well as comfortable clothing that you don’t mind getting dirty. Please keep in mind that this is a family friendly event and your clothing needs to reflect that. (I.e., absolutely no short, shorts or spaghetti strap tank tops.) We strongly recommend bringing sunscreen with you and to reapply throughout your shift.


When Will I Receive My Free Passes and When Can I Redeem them?

You will receive your passes once you have completed your volunteer shift and arrive to the event session you wish to redeem them for.  Below is a helpful Volunteer Pass Redemption Schedule:

Friday 12:30pm – 4:30pm Volunteers
You may redeem your passes on Saturday or Sunday.

Saturday 8:30am – 12:30pm Volunteers
You may redeem your passes after your shift on Saturday or during Sunday’s event sessions.

Saturday 12:00pm – 4:00pm Volunteers
You may redeem your passes at the adult session from 6:00 pm – 9:00 pm or during any session on Sunday

Saturday 3:30pm – 7:30pm Volunteers
You may redeem your passes on Sunday.

Sunday 8:30am – 12:30pm Volunteers
You may redeem your passes after your shift.

Sunday 12:00pm – 4:00pm Volunteers
You must plan to arrive to bounce in an event session that takes place prior to the start of this volunteer shift.  Please arrive 30-45 minutes before the event session to check-in with the on-site coordinator. You will have to have a Driver’s License or Photo I.D. to turn over in exchange for your volunteer passes.  Once you have completed your volunteer shift, your ID will be given back to you!

Please Note: Please note that event session times are subject to change.

I’m pregnant can I still volunteer?
Most volunteer shifts require standing for long periods of times and being on or in one of our inflatables. The surface areas of our inflatables can become slippery and pose a risk of falling, being knocked down or being bumped into. Please consult with your doctor first before attending or participating in the event.
Can I Bring my Children to Play While I Volunteer?
Our volunteers are actively involved during their shift, so we ask that you do not bring anyone that is not volunteering with you during your scheduled shift, unless they are accompanied by another adult. The minimum age to volunteer is 18 years old.
How Do I know There Will Be Space Open During the Event Session I want to Redeem My Passes for?

To meet our participant capacity for safety requirements, we can only reserve a certain number of spots in each session to be used for our volunteers’ free passes. These spots cannot be reserved prior to checking into the event session. We suggest arriving 30-45 minutes before the start time of the event session you are wanting to bounce in to make sure everything is still running on time and that we have spots available. While we cannot guarantee the times you are able to redeem passes for, we will do our very best to accommodate your request to enter your desired event session!


Contact Us
Please fill out this form and someone will be in touch with you ASAP!